Shipping Info

We make every effort to ensure that your order reaches you as soon as possible and in a perfect condition. We process shipments within 24 hours after the payment has been credited to our account. If you choose personal pick-up, please call us in advance to arrange a convenient pick-up date

Shipping options:

Courier shipping: fast delivery directly to your door.
Standard postal shipping: economy shipping option.
Cash on delivery by the Polish postal services provider (Poczta Polska): you pay upon delivery.

Shipping costs:

Shipping costs are calculated automatically during the ordering process and will be shown when you select the shipping option. Prices shown are gross and include standard shipping without additional costs such as:

insurance of the goods,
Saturday delivery,
express delivery,
change of delivery address,
guaranteed delivery time.

Recommended checking of goods on delivery:

We recommend that you carefully check the condition of the goods in the presence of the courier or delivery person before you confirm their receipt. If you find that any products are missing or damaged, request the courier to make a note on the delivery document. The note must be signed by the courier.

International shipping

We ship our products to destinations outside Poland. Please contact our customer service department for details and international shipping costs.

FAQ: Delivery

1. How long will it take for my order to arrive?

We process orders within 24 hours after the payment has been credited to our account.

2. What delivery options are available?

We offer several delivery options:

Courier shipment
Standard delivery by post
Cash on delivery shipment by the Polish postal services provider (Poczta Polska)

3. Can I pick up my order in person?

Yes, if you choose to pick up in person, please call us in advance to arrange a convenient pick-up time.

4. How are shipping costs calculated?

Shipping costs are calculated automatically when you place an order. The delivery cost depends on the selected delivery option. We present gross prices for standard delivery options.

5. What to do if the shipment is damaged or any items are missing?

Please carefully check the shipment in the presence of the courier or delivery person before you confirm the receipt. If you find that any products are missing or damaged, request the courier to make a note on the delivery document.

6. Do you offer international shipping?

Yes, we deliver our products overseas. Please contact our customer service department to check the international shipping costs and options.